Product Warranty Policy

Effective date: 5 September 2026

Manufacturer warranties

Products may be covered by a warranty provided by the applicable manufacturer. The warranty period, coverage, exclusions and claim requirements may differ between products. Customers should retain their proof of purchase and any warranty documentation supplied with the product.

Contact us first

Customers should contact Fishing Adventures with Matt Cini first if they believe a product has developed a fault. We will assess the information and assist with the retailer or manufacturer warranty process where applicable. Customers will not be required to deal solely with the manufacturer.

Australian Consumer Law

Manufacturer warranties are additional to the automatic consumer guarantees provided under the Australian Consumer Law. Consumer rights may continue beyond the stated manufacturer warranty period, depending on matters including the product, price, quality and expected useful life. Nothing in this policy excludes, restricts or modifies rights that cannot legally be excluded.

Warranty assessment

A manufacturer or authorised service agent may need to inspect or test the product. Manufacturer warranty coverage may not apply to damage caused by misuse, incorrect installation, unauthorised modification, accidents, neglect or ordinary wear and tear. However, each claim will be considered individually and Australian Consumer Law rights remain unaffected.

How to make a claim

Your order number or proof of purchase
The product name and model
A clear description of the problem
Photographs or video where relevant
Serial numbers where applicable

Email: info@fishingadventureswithmattcini.com.au

Phone: 0409 075 321